Koushik Mukherjee

I am a Lead Product Owner. Platform Strategist. AI-Powered PM. Builder, not just owner. Outcomes obsessive.

I'm Koushik Mukherjee, Lead Product Owner with 13+ years in B2B SaaS platform transformation, cloud modernization, and customer-led product strategy. I sit at the bridge between executives who want outcomes, engineers and UX who need clarity, and customers whose behavior should shape the roadmap.

Lead Product Owner B2B SaaS Product-Led Growth AI Product Ops SAFe 6.0 POPM

01The story

PM instincts.
Founder hands.

I focus on driving measurable growth by balancing platform scalability, Product-Led Growth, and cross-functional delivery to improve user activation, adoption, and operational efficiency.

If a product has lots of moving parts, I keep them well-oiled.

At Cytel, I led the transformation of East Horizon from a legacy desktop application into a scalable B2B SaaS platform, contributing to 15% YoY revenue growth through customer-insight-led roadmap planning and outcome-focused prioritization. Before that, a decade at TCS taught me how enterprise transformation actually works: SAP S/4HANA migrations, cloud modernization across 6 apps, and coaching teams to 30% higher Agile maturity.

I don't just oversee. I build. AI agents that hand product owners back hours every week, a productivity app shipped to real users, automation that removes follow-up busywork. Data guides my decisions, and I treat process as an advantage, not overhead.

PRINCIPLE 01

Outcomes over output

Roadmaps earn their place by moving activation, adoption, and revenue, not by shipping tickets.

PRINCIPLE 02

Customers shape the roadmap

Discovery, feedback loops, and behavioral data decide what gets built next.

PRINCIPLE 03

Automate the toil

If a workflow steals hours from product thinking, I build an agent to take it back.

02How I operate

A toolkit built for platform & growth.

Seven disciplines, one operating system: pair product strategy with applied AI and disciplined delivery to ship things that move the numbers.

insights

Product

StrategyRoadmapDiscoveryOKRsRICEMoSCoWGTMPLGUser ResearchJourney Mapping
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Delivery

AgileScrumSAFeBacklog RefinementUser StoriesSprint PlanningStakeholder MgmtCross-functional
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Tools

JiraConfluencePendoFigmaMiroSQLAtlassian RovoPythonLovableZephyrTestRail
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Metrics I move

ARRRetentionChurnActivationFeature AdoptionTime-to-MarketOp. Efficiency

03The journey

A career, shipped as a changelog.

Every role shipped something measurable. Tap any release to dive in.

  • Drove 15% YoY revenue growth across 6 platform releases by transforming East Horizon from a legacy desktop app into a scalable B2B SaaS platform, with a 24% reduction in time-to-value through PLG-focused workflow enhancements.
  • Built AI-powered product ops with Atlassian Rovo agents for story review and one-click test-case generation, cutting manual effort by 65% and improving release predictability.
  • Partnered with Engineering, UX, SMEs, and Customer Success across 3 time zones, hitting 100% of release milestones.
  • Accelerated release velocity by 25% by facilitating trade-off discussions balancing customer impact, business outcomes, and engineering complexity.
  • Increased feature adoption by 30% and user activation by 35% through iterative discovery, customer feedback analysis, and refined onboarding.
  • Improved delivery throughput by 12% and cut ticket cycle time by 10% by translating roadmap initiatives into well-scoped epics with sharp acceptance criteria.
  • Owned sprint backlogs, ran demos for stakeholders, and aligned QA test strategy with acceptance criteria.
  • Introduced AI-driven test documentation, reducing escaped defects by 25% and testing timelines by 10% while lifting coverage on visualization modules.
  • Mentored 6 QA professionals on delivery practices, technical growth, and Agile execution.
  • Led ERP transformation from Microsoft Dynamics to SAP S/4HANA with ~AUD 10M projected annual savings; designed Agile SDLC workflows in Jira, lifting Agile maturity by 30%.
  • Delivered cloud transformation across 6 enterprise applications saving ~AUD 5M annually in OPEX, coordinating 26 third-party vendors end-to-end.
  • Cut regression cycles from 4 days to 2 and reached 30% UAT automation coverage; redesigned performance testing to enable AGL's move from quarterly to monthly releases.

04Products & prototypes

Things I’ve built, not just shipped.

Each one starts from a real problem, gets scoped like a product, and ships as fast as the smallest useful version allows.

Culture Compass

Prototype
Problem
Engagement surveys measure mood once a year; workplace toxicity and mental-health strain go unseen until people leave.
Built
An organizational tool to understand employee mental health and act on it: problem framing, user discovery, and a prioritized roadmap, prototyped on no-code AI tooling.
Outcome
Full PRD + interactive prototype demonstrating discovery-to-MVP product thinking.

MRC: Market Research Companion

Prototype
Problem
Early-stage market research for B2C products is slow, expensive, and usually skipped when teams need it most.
Built
A customized chatbot that acts as a research companion, with structured prompts that turn fuzzy questions into usable market insight.
Outcome
Working prototype compressing days of desk research into a guided conversation.

Weekly PM Digest

Automation
Problem
Keeping up with product management and AI moves fast, and manual curation eats the hours it's supposed to save.
Built
A newsletter powered by Claude Haiku and fully automated in GitHub. It curates, summarizes, and ships the week's most useful PM + AI updates.
Outcome
A zero-touch weekly publication. The pipeline runs itself so the thinking time goes to readers, not logistics.

Daily LinkedIn Writing Agent

Automation
Problem
Writing daily in public builds a product voice, but consistency dies the first busy week.
Built
An AI agent that supports a daily LinkedIn writing practice: research, drafting structure, and publishing cadence, automated.
Outcome
A sustained daily writing streak on product thinking, powered by a repeatable system instead of willpower.

Weekly PM Jobs Agent

Automation
Problem
Good PM roles are scattered across boards and feeds, and manually scanning them weekly is pure toil.
Built
An agent that scans, filters, and curates relevant product management openings into a weekly digest, automated in GitHub.
Outcome
Hours of job-hunt scanning reduced to one weekly read. Toil automated, signal kept.

05Writing

Thinking in public.

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Daily product writing on LinkedIn

A daily practice of writing about product strategy, prioritization, and the unglamorous craft of shipping. Teardown-style observations from 13+ years of building B2B software. Published author, 1x.

Follow on LinkedIn arrow_outward
mail

Weekly PM Digest

The week's most useful product management and AI developments, curated and summarized automatically with Claude Haiku. Built, automated, and maintained as a product in its own right.

Read the Digest arrow_outward
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Stories & essays on Medium

Short stories and tech articles. The same craft of structure and clarity, pointed at narrative instead of roadmaps.

Read on Medium arrow_outward
science

Product teardowns & improvement notes

Deep dives into products I use and admire: how they are built, where they leak value, and what I would ship next. Analysis with a builder's bias.

Browse my side works arrow_outward

06By the numbers

Outcomes, not output.

A decade-plus of shipped products, distilled to the numbers that mattered to the business.

15%YoY revenue growth across 6 East Horizon SaaS releases
~AUD 15Mannual savings delivered via ERP & cloud transformation
65%manual product-ops effort cut with AI agents
100%roadmap milestone adherence across 3 time zones
35%uplift in user activation through PLG & onboarding work
30%higher Agile maturity across coached business teams
13+years across B2B SaaS, ERP, and enterprise transformation
6side products and AI agents shipped, beyond the day job

07Credentials

Education & certifications.

schoolEducation

Bachelor of Technology, Electronics & Communication Engineering

2008 → 2012

Meghnad Saha Institute of Technology, Kolkata, India

workspace_premiumCertifications

Product ManagementINSEAD
Design ThinkingINSEAD
SAFe 6.0 POPMScaled Agile
Project Management Professional (PMP)PMI
Certified Scrum Master (CSM)Scrum Alliance
ISTQB Certified Test ManagerCTAL-TM

Let’s build something

Building enterprise SaaS?
Let’s talk product.

Currently Lead Product Owner, moving into Product Manager roles. Based in Kolkata, India. Open to Product Manager or Senior Product Manager roles in India, Singapore and Australia. If you want to talk product strategy, PLG, or crisp execution, my inbox is open.